Experiencing Issues with Twilio SMS (Skio SMS)

Uptime over the past 90 days. View historical uptime.
Skio Charge Processing Operational
90 days ago
99.94 % uptime
Today
Skio Customer Portal Operational
90 days ago
99.97 % uptime
Today
Skio Merchant Portal Operational
90 days ago
99.96 % uptime
Today
Skio API Operational
90 days ago
100.0 % uptime
Today
Skio Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify ? Operational
90 days ago
100.0 % uptime
Today
Postmark Operational
Twilio SMS (Skio SMS) Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2025

No incidents reported today.

May 14, 2025
Skio Dashboard Login issue
Resolved - The incident affecting the Merchant Dashboard and the Customer Portal has been resolved.
May 14, 13:57 EDT
Update - Monitoring - A fix has been implemented for the Merchant Dashboard and Customer Portal issue that prevented them from loading. We are monitoring the results. The root cause of the incident was related to instability in our underlying database hosting infrastructure.
May 14, 12:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 12:32 EDT
Update - We are continuing to investigate this issue.
May 14, 11:45 EDT
Investigating - Some merchants and customers may experience slowness when attempting to log in or navigate the Skio Merchant Portal and Customer Portal. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
May 14, 11:06 EDT
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage