Impacted performance on Merchant Dashboard

Incident Report for Skio

Resolved

The behavior causing degraded performance in Skio has been resolved. All systems are operating as expected now.

Posted Dec 12, 2023 - 17:25 EST

Identified

Our team has identified the cause of the degradation and is applying a fix.

Posted Dec 12, 2023 - 15:48 EST

Investigating

Our team is investigating an incident causing degraded performance and slow load times on our merchant facing dashboard.

Posted Dec 12, 2023 - 15:27 EST

This incident affected: Skio Merchant Portal.